Platform Capabilities

AI-powered clinical intelligence, revenue analytics, and operational insights—purpose-built for behavioral health.

1

AI-Powered Clinical Analysis

Every clinical note is analyzed by AI to extract structured treatment intelligence that would take hours to compile manually. The system identifies treatment responses, tracks symptom patterns, detects side effects, and scores treatment candidates — turning unstructured narrative into actionable clinical data across your entire patient population.

  • Automatic treatment response classification from free-text notes
  • Symptom pattern and side effect extraction across patient groups
  • Treatment candidate scoring for specialized services
  • Runs on every clinical note — not just spot checks

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2

Treatment Outcome Measurement

Track standardized psychiatric assessments with automatic response and remission detection. PHQ-9, GAD-7, PCL-5, CSSRS, and other instruments are pulled from your EHR, trended over time, and analyzed at both the patient and population level. Know whether treatment is working — and prove it to payers.

  • PHQ-9, GAD-7, PCL-5, CSSRS, MADRS, QIDS tracking
  • Automatic response detection (50%+ improvement from baseline)
  • Remission detection (score below clinical threshold)
  • Population-level outcome reporting for payer negotiations

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3

Schedule Disruption & Recovery

Every EHR shows you a no-show rate. None of them show you what happened next. OutcomesAI tracks the full disruption lifecycle — what broke the schedule, whether the slot was recovered, and how much revenue was actually lost. One number — Net Lost Slots — gives you the bottom line.

  • True disruption rate: no-shows + same-day cancels + late reschedules in one metric
  • Same-day vs different-day breakdown separates minor shuffles from revenue-killing gaps
  • Same-day fill rate measures front desk recovery — not just patient behavior
  • Compare by appointment type, office, or provider with role-based filtering and flexible time periods
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Reschedule Breakdown

Week Month Quarter

Of 63 rescheduled appointments, what happened to the original slot?

Rescheduled
63
Same-day 22
Different-day 41

Same-Day Reschedule

Moved time slots, same day

22 34.9%

Different-Day Reschedule

Moved to another day — slot is open

41 65.1%

Of 41 open slots

18 42.8%

Same-Day Fill Rate

23 56.1%

Net Lost Slots = Disruptions − Filled

18
23
dashboard.outcomesai.com

Compare

Reschedules, cancellations, no-shows, and disruption rate across dimensions

Category Office Provider
Kept Rescheduled Cancelled No Show
TMS provider role = TMS Technician
2,485
Kept 52%
7%
Rescheduled 62 2.5% Cancelled 45 1.8% No Show 174 7% Disruption 208 8.4%
Therapy office name contains "Therapy"
917
Kept 55%
8.9%
Rescheduled 38 4.1% Cancelled 22 2.4% No Show 82 8.9% Disruption 106 11.6%
Med Mgmt / Eval provider role = Psychiatrist/NP
760
Kept 58%
7%
Rescheduled 19 2.5% Cancelled 14 1.8% No Show 53 7% Disruption 64 8.4%
4

Patient Conversion Analytics

Track the full patient journey from evaluation to treatment. See conversion rates by provider, referral source, and treatment type. Identify where patients drop off, which providers convert most effectively, and what referral sources generate the best outcomes.

  • Evaluation-to-treatment conversion rates by provider
  • Referral source performance and attribution
  • Days-to-treatment tracking (how long from eval to first session)
  • Leakage detection — patients evaluated but never treated

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5

Revenue Cycle Intelligence

Move beyond claim-by-claim billing into revenue analytics. Track denials by CARC root cause, monitor A/R aging across payers, detect revenue leakage from write-offs and underpayments, and see payer performance at a glance. Every denial comes with a resolution workflow so your team knows exactly what to do.

  • Denial root cause analysis with 300+ CARC codes classified
  • Resolution workflows — ordered action steps per root cause
  • A/R aging and days-to-collect by payer
  • Write-off rate and revenue leakage detection

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6

Provider Performance Analytics

Compare treatment outcomes, patient conversion rates, and productivity across your providers. Understand which providers achieve the best outcomes for which patient populations, and use data to inform clinical operations decisions.

  • Outcome rates by provider (response, remission, improvement)
  • Conversion rates by provider (eval to treatment)
  • Productivity metrics and utilization analysis
  • Multi-location provider comparison

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7

Patient Cohort Analysis

Build patient cohorts by diagnosis, treatment type, payer, provider, or demographics and compare outcomes across groups. Identify which treatments work best for which populations, and surface patterns that drive better clinical decisions.

  • Build cohorts by diagnosis, treatment, provider, or demographics
  • Side-by-side outcome comparison between cohorts
  • Payer-level outcome analysis for contract negotiations
  • Treatment effectiveness by patient subpopulation

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8

Automated EHR Integration

OutcomesAI connects to your EHR and syncs data automatically every day. Appointments, clinical notes, assessments, billing data, and insurance transactions flow into the analytics platform without any manual entry. Built to support multiple EHR systems — your clinical workflow doesn't change.

  • Daily automated sync of appointments, notes, billing, and assessments
  • Multi-EHR architecture — not locked to a single vendor
  • Source-agnostic data warehouse with healthcare industry standards
  • Zero manual data entry — works silently in the background

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9

HIPAA-Compliant Infrastructure

Built on AWS with enterprise-grade security. All data encrypted in transit and at rest. Row-level security ensures strict practice-level data isolation. Multi-tenant architecture supports multiple practices with complete data separation.

  • AES-256 encryption at rest, TLS in transit
  • Row-level security with hierarchical access grants
  • Practice-level data isolation (multi-tenant architecture)
  • Full audit logging and access controls

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